Aaron comes from a long line of accounting professionals. Even his mom is one—not to mention his wife. Since college he has been a bookkeeper, production accountant, and purchasing coordinator before coming to Genesis Exteriors. Along with making sure that Genesis employees and vendors get paid, a large part of Aaron's job is dedicated to taking care of you if you have any questions about your payments, billing, credit terms, etc., making sure you quickly get answers to your questions.
According to Aaron: "Everything we do at Genesis is about gaining and keeping our customers' trust. And that makes it easy to do my job."
Quality Control Supervisor
You might think that quality control (QC) has to do with inspections after the fact. But actually, the bulk of QC happens before the remodeling begins. Charlie has been a trained, apprenticed, and ABC-certified carpenter for over 20 years. Genesis QC begins when Charlie visits your worksite to sharpen the measurements taken by your Genesis sales consultant. Then he leverages his building experience to specify the most efficient process for getting your job done.
Ask him for one piece of advice he'd give his customers, Charlie will tell you: "Make sure to take the time to research a company before hiring one because—unfortunately—not all contractors honor their promises!"
Chris oversees all aspects of production after you sign on the dotted line: what things to order, what personnel to assign, scheduling, purchasing, warranty requirements, and more. Construction skills come naturally to him. He was working as a florist—of all things—when he was noticed building a deck for his own home by a passerby who owned a construction company. The guy was impressed, asked Chris come aboard, and Chris's career has been in the building & remodeling industry ever since.
Ask him what he likes about working with Genesis and he'll tell you: "We treat each other with respect and we're encouraged to treat our customers the same way: as if they were our own moms and dads."
Kevin grew up on a family farm with strong role models who knew how to build things, which influenced him to start in the construction business while in his late teens, building homes. He was most recently the contractor services manager at a "big box" home-improvement store before joining Genesis Exteriors. A state licensed and nationally certified home inspector, he is especially knowledgeable about building codes and regulations when consulting about replacing doors, windows, roofs, and other parts of your home.
With such a base of knowledge, it's no surprise what Kevin likes best about working at Genesis Exteriors: "Educating customers about their project so they're totally comfortable making their decisions."
Matt wears many hats at Genesis Exteriors that call upon the knowledge and expertise he's gained about the building & remodeling industry since college. During the last decade Matt has been a business manager, outside sales consultant, and general "go-to guy" for a number of construction and remodeling firms before being recruited by Genesis Exteriors.
Ask him what he likes best about his job and he'll tell you: "Genesis is unique because it's all about the customer—not all about the company. Every day is different. You're meeting with families and individuals, architects and designers. And every project is new!"
Scott owned a remodelling business that was an Angie's List® Super Service Award winner for 2012, 2011 and 2010. It had grown to the point where he needed to add additional management expertise to ensure the level and quality of service that earned him those awards. That's when he met Brandon Vincent, President and CEO of Genesis Painting. Scott chose to team with Brandon, convinced that Genesis Painting evinces the same core values of honesty, quality, and professionalism as his own company, which has now become Genesis Exteriors.
Asked what's different, Scott says that his role at Genesis Exteriors remains essentially the same as it was for his own company: "…providing free expert consultation about siding, roofing, window, door, and gutter installation for your home or business"
Our General Manager Troy has a flair for customer service that's augmented by a degree in business management. He began his career as a sales advisor at an electronics retailer, was recruited by a regional competitor to be their sales manager, and then became sales manager for a national advertising consultancy before joining Genesis Exteriors. Troy explains that he prefers to act as a consultant rather than a salesman. That requires a company to have products and services that more-or-less sell themselves, and he believes that Genesis Exteriors fits that bill.
Ask him one of the chief benefits of doing business with Genesis Exteriors, he'll tell you: "…the fact that we don't give estimates for a project—but firm prices."
President & CEO
Like the folks he tends to hire, Brandon strives to treat people how he would like to be treated in the same situation, which you might recognize as The Golden Rule. Brandon began sister company Genesis Painting concentrating on superior craftsmanship and the strongest guarantee in the industry, and he brings the same values and commitment to Genesis Exteriors.